State Farm® Insurance Agent Bobby Crosswhite Jr

"I can’t say enough good things about Bobby’s Office & Team! From the moment I reached out with my issue, their customer service rep Tyra was nothing short of amazing. She was kind, patient, and truly listened to my concerns. Instead of giving me the runaround like other companies, she jumped into action and resolved my problem faster than I ever expected. It’s rare to find an insurance company that actually makes the process smooth and stress-free, but Bobby Crosswhite’s office did just that. They kept me informed every step of the way and made sure I had everything I needed. If you’re looking for an insurance provider that genuinely cares about their customers and prioritizes quick, effective solutions, I highly recommend them. Five stars all the way! ⭐⭐⭐⭐⭐"

"The worse communication within each other and the clients! They tell you what sounds good but is not the correct information! I’ve been going in circles for two weeks to figure out what is going on with my claim after a hail/ tornado storm coming through our town and still no Answers! I have had State Farm for years and always just stick with them because all my family uses Bobby Crosswhite. We have never made claims before so this side of stuff is new to us especially home owners claim and it has been nothing but a disaster! This can not be normal because I have neighbors already getting damages repaired and I can’t even get a correct claim # !"

"Good working on the car a lower price would be great nice office people with efficient rules for extended services"

"Best staff ever. Helpful, courteous, knowledgeable and so pleasant to work with"

"We just used State Farm for boat insurance but price couldn’t be beat and the staff was super friendly and helpful!"

"Great customer service! They get answers to your questions in a timely manner and are very professional! Would definitely recommend!"

"Bobby's staff is outstanding. I have dealt with three different staff members in that office and all of them have gone above what was expected. Jenn has taken the time to listen to what has changed with my situation and needs and makes great recommendations.They have saved me time and money and that is definitely worth five stars in my opinion."

"The staff is very knowledgeable and friendly. Always able to answer all my questions. Price is very reasonable. I highly recommend this office for all of your insurance needs!"

"Great customer service! Always willing to help me with any questions I may have"

"Exceptional customer service!! Bobby has hand picked a great team to represent State Farm. A special thank you to Tyra who always is kind and mindful on the phone and will find the answer for you even if she has to call you back! Thank you to this team for insuring my family and I!!"

"Awesome service all around! Any time I have called the office with a question I have had friendly, fast and efficient service. They always take the time to explain all the details and provide different price options which I love. No other agent has been able to beat the rate I get at this office. I highly recommend Bobby Crosswhite and his staff."

"very helpful and knowledgeable staff.friendly and professional"

"I have had a great experience with everyone . I suggest them for home, car, life insurance. The staff is very knowledgeable and friendly. They have been able to help me with anything I have questions about. If you are looking for a great State Farm Agent check out Bobby Crosswhite Jr. and his staff you won’t be disappointed"

"Extremely unprofessional and rude staff. Horrible customer service. Wild attitudes from all members of office. The basis of an insurance company is communication and customer service — they lack in both. Save your money and time. Look somewhere else."

"I’ve been a loyal customer to State Farm for over 10+ years. Recently, they lack communication and transparency of why bills go up. Never give a clear answer. The staff here is INCREDIBLY RUDE & DISRESPECTFUL. When you call to inquire about your account, they constantly give you an attitude. This has been happening on many occasions. Specifically, Jennifer should be fired. She doesn’t understand the basic etiquette of answering a phone call and gives you and ATTITUDE EVERY TIME. EXTREMELY UNPROFESSIONAL. SAVE YOURSELF A HEADACHE -- GO SOMEWHERE ELSE. HORRIBLE STAFF / VERY RUDE POOR COMMUNICATION BAD MANAGEMENT I will no longer be working with them and will make sure my friends and family find a different insurance provider."

"Typically a great office but very disappointed in receiving a surprise bill for over $800 during the holidays that will happen 3 months in a row bc they put our 16 yr old on our brand new 2022 vehicle AND NEVER MENTIONED THIS. This was detrimental to us and absolutely should’ve been noticed and disclosed to us in the numerous conversations we had with the office staff. Feel duped and taken advantage of, not taken care of."

"I have never had a problem anytime I've called for anything. I think we've been with them about 7 or 8 years now."

"It was taken by surprise after retiring from the military thinking that my insurance follow. I reached out to State Farm and was educated by the employees of this office who were very patient with my many repetitive questions that I had. They were more than patient with me and we’re able to break it down to my comprehension. Not only was I able to obtain coverage for myself, I was so impressed by the education received, I opted for life insurance policies for my 5 grandchildren along with my personal articles that are of value. No problems only selfless services."

"They will charge you for towing which is part of the plan and then cancel your plan for using it. What a joke."

"They will cancel your insurance because of using towing services which is part of the coverage. Go to AllState they will give you much better rate and features."

"They will let your insurance lapse and not notify you by a simple phone call. However, they will call you for years trying to get your business back. This business is a joke. Stop calling me."

"Best Statefarm agent ever"

"Service and food are great."

"Great Insurance Company"

"Bobby Crosswhite State Farm is like family, I wouldn't do insurance business with no one else"